Fed Up Flight Attendant Pops His Emotional Jug

4 min 12 yrs

Shouldn’t a true role model working as a flight attendant have used practical skills to deal with an agitated passenger? Curious after reading about Steven Slater’s ride down the emergency slide, I checked in with experts at PAIRS Foundation to learn more about how the upset worker could have successfully dealt with the frustrating situation, rather than losing his cool and, possibly, his career.

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