Much has changed in the daily life of administrative professionals and support staff over the past 58 years since the International Association of Administrative Professionals began sponsoring Administrative Professionals Week. From mailings and phones, checkouts to banking, information distribution, analysis, customer development, and many areas in between, modern technology has taken over many of the traditional tasks that are vital to successful businesses and organizations, large and small. High levels of employee involvement in decision making, adequate training, an environment where it is safe for employees to speak up, or speak their mind freely have been shown to increase levels of employee satisfaction.
